WE ARE HIRING!

WORKFORCE ANALYST | ₱35K–₱49K PACKAGE

Work Setup: Hybrid – Cebu or Taguig

Work Schedule: Graveyard Shift

Salary Budget: PHP 35,000 to 49,000 package

Start Date: ASAP

QUALIFICATIONS

Required:

• Candidate must possess at least a bachelor’s or college degree.
  
• Strong knowledge of WFM Capacity Planning and Forecasting.
  
• Minimum of 2–3 years’ working knowledge and technical understanding of Workforce or Resource Management principles, concepts, and practices within the call center, business process outsourcing or customer service industry.
  
• 1.5–2 years of data analytics experience required.
  
• Deep expert knowledge in the following: Microsoft Excel, MS Access, VBA, VB.Net, MS Word and MS PowerPoint.
  
• Good written and verbal communication skills, including face-to-face presentations.
  
• Experience in business writing (process documentation) and providing training based on your documentation.