Job Description: IT Application Engineer – Physical Security Systems (OnGuard / Genetec SME)

• Deploy, upgrade, configure, and maintain Lenel OnGuard and related physical security applications.

• Support the transition and integration of Genetec Security Center into the existing security environment.

• Manage application architecture, servers, databases, application services, clients, and third-party integrations.

• Provide technical support for access control, video management, alarm monitoring, badge management, and visitor management systems.

• Perform system health checks, troubleshooting, log analysis, service validation, and root-cause analysis.

• Maintain technical documentation, system architecture diagrams, migration plans, and operational procedures.

• Collaborate with IT infrastructure, networking, database, cybersecurity, security operations, and vendor teams.

• Identify opportunities for system improvements, application optimization, and integration rationalization.

• Support enterprise security platform modernization and migration activities.

Mandatory Technical Skills

• Strong hands-on experience with Lenel OnGuard, including system architecture, administration, configuration, and troubleshooting.

• Experience with OnGuard Version 8.2 or later.

• Knowledge of Communication Server, Application Server, SQL Database, OpenAccess API, and DataConduIT.

• Experience configuring access control, alarm monitoring, cardholder management, badge types, access levels, and security panels.

• Working knowledge of Genetec Security Center, including Synergis, Omnicast, Mission Control, and ClearID.

• Proficiency in Microsoft SQL Server, including database backup, restoration, query analysis, and performance optimization.

• Strong knowledge of Windows Server, IIS, Active Directory, service accounts, and certificate management.

• Understanding of networking concepts, including TCP/IP, VLANs, DNS, routing, firewalls, and network segmentation.

• Experience with API integrations and third-party physical security devices and applications.

• Knowledge of TLS 1.2 or higher and enterprise cybersecurity standards.

Preferred Skills

• Experience with Genetec Security Desk, Security Center, and related client applications.

• Exposure to AutoVu, Sipelia, Data Exporter, and Operations Center.

• Experience with Azure or other cloud/hybrid hosting environments.

• Experience integrating badge printers, biometric devices, access-control hardware, alarm panels, and video surveillance systems.

• Knowledge of Power BI, reporting, and enterprise data integrations.

• Experience supporting global physical security environments.

Leadership & Soft Skills

• Strong analytical, troubleshooting, and problem-solving abilities.

• Ability to lead technical deployments, upgrades, and migration activities.

• Excellent stakeholder management and communication skills.

• Ability to coordinate with global teams and external vendors.

• Strong documentation and technical presentation skills.

• Ability to work as a hands-on technical SME while contributing to solution architecture and modernization initiatives.

Qualifications

• 10+ years of relevant experience in IT Application Engineering, Enterprise Application Administration, or Physical Security Systems.

• Strong hands-on expertise in Lenel OnGuard is essential.

• Working knowledge or hands-on experience with Genetec Security Center.

• Lenel Certified Professional (LCP) or Lenel Certified Expert (LCE) certification is preferred.

• Genetec Security Center certification is an advantage.

• Experience in enterprise-level physical security application deployments and integrations.

Candidate Pre-Screening Questions

1. What is your highest educational qualification?

2. How many years of relevant IT Application Engineering or Physical Security Systems experience do you have?

3. How many years of hands-on experience do you have with Lenel OnGuard?

4. Briefly describe your relevant project experience with Lenel OnGuard and Genetec.

5. What is your current or last drawn salary?

6. What is your expected salary?

7. Are you comfortable working on a hybrid setup in Makati with a night shift schedule (8:00 PM – 5:00 AM)?

8. What is your notice period?