Job Title: Accounts Receivable Specialist – Voice

Vertical: Logistics – Australian Account Work Setup: 100% Onsite – IT Park, Cebu City Work Shift: Australian Time Zone (5:00 AM or 6:00 AM shift) Salary: ₱20,610 package (Open for negotiation depending on the candidate’s caliber and years of relevant experience) Start Date: ASAP Headcount: 4

Qualifications

• College graduate of any course (preferably Accounting or Business Management).
• At least 1–2 years of relevant experience in the BPO or non-BPO industry.
• For candidates with BPO experience, must have experience in a voice account.
• For candidates with non-BPO experience, both voice and non-voice backgrounds are accepted.
• Hands-on experience using SAP applications.
• Proficient in Microsoft Excel.
• Excellent verbal communication skills, with proficiency close to Standard American English.
• Candidates with experience in any of the following are preferred:
• Accounts Receivable
• Procurement
• Logistics or Freight Forwarding companies

Roles and Responsibilities

• Handle customer communications, order tracking, and query resolution.
• Monitor E-shop orders and provide timely sales order updates.
• Utilize basic Microsoft Excel skills to support daily operations.
• Use SAP applications to support logistics operations, including:
• Order processing
• Shipment tracking
• Inventory management
• Sales order updates