• Process customer billing and ensure accurate and timely invoice generation.

• Handle cash application and allocate customer payments accurately.

• Perform account reconciliations and investigate discrepancies.

• Post journal vouchers (JVs) in the client system.

• Resolve day-to-day queries and escalate issues within the required timelines.

• Support month-end closing activities and ensure accurate financial records.

• Meet established Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

• Prepare dashboard reports and track process performance.

• Handle client calls professionally and manage escalations.

• Monitor quality metrics and participate in quality improvement initiatives.

• Contribute to accounts receivable process improvement projects.

• Maintain accuracy and attention to detail while processing complex invoices, quality checks, exceptions, and payments.

Qualifications and Requirements

• College graduate in any discipline.

• Minimum 2 years of relevant Accounts Receivable experience.

• Direct, hands-on experience using SAP ERP or SAP Business One is mandatory.

• Advanced knowledge of Microsoft Excel.

• Good verbal and written communication skills.

• Strong time management, attention to detail, and problem-solving abilities.

• Ability to manage complex invoices, payment exceptions, and reconciliations.

• Exposure to Accounts Receivable process improvement projects is preferred.

• Willingness to learn, meet deadlines, and deliver quality results.

• Must be willing to work 100% onsite in IT Park, Cebu City, on an Australian-time-zone day shift.

• Immediate joiners are preferred.

Recruitment Process

Initial Interview → SVAR → L1 Interview → L2 Interview

All interview rounds will be conducted through Microsoft Teams.

Pre-Screening Questions

1. What is your highest educational attainment?

2. How many years of Accounts Receivable experience do you have?

3. How many years of direct experience do you have using SAP ERP or SAP Business One?

4. What was your last drawn salary?

5. What is your expected salary?

6. Are you amenable to working 100% onsite in Cebu City, Philippines, on an Australian-time-zone day shift?

7. Can you join immediately?