Vertical: Retail

Work Setup: 100% Onsite | Central Bloc 2, Cebu IT Park, Cebu City
Shift: Night Shift
Start Date: ASAP

Job Overview

We are looking for an experienced Accounts Payable Lead to oversee AP operations, lead a high-performing team, and ensure efficient service delivery in a global BPO/Shared Services environment.

The ideal candidate will have strong expertise in Accounts Payable, Vendor Master Data Management, people leadership, client stakeholder management, and process transformation.

Key Responsibilities

• Lead and manage day-to-day Accounts Payable operations to ensure accurate, timely, and efficient service delivery.

• Manage team performance, productivity, quality, and operational targets.

• Oversee Vendor Master Data (VMD) processes and ensure data accuracy and compliance.

• Lead offshore, remote, and geographically distributed teams.

• Build and maintain strong relationships with customers and client stakeholders.

• Monitor operational performance and identify opportunities for process improvement.

• Support operational transitions, service stabilization, and process transformation initiatives.

• Address escalations and operational issues, ensuring timely resolution.

• Collaborate with internal and client teams to drive continuous improvement and maintain service excellence.

Qualifications

• Bachelor's degree in Commerce, Accounting, Finance, Business Administration, or a related discipline.

• 6–10 years of experience in Accounts Payable operations.

• 2–3 years of people management experience.

• Strong experience in Vendor Master Data Management (VMD).

• Prior experience in a BPO, Shared Services, or Global Business Services (GBS) environment.

• Experience managing offshore, remote, or geographically distributed teams.

• Proven experience working directly with customers and client stakeholders.

• Strong leadership, communication, analytical, and problem-solving skills.

• Experience in operational transitions, service stabilization, or process transformation is preferred.

Eligibility

• Must be willing to work 100% onsite at Central Bloc 2, Cebu IT Park, Cebu City.

• Must be amenable to a night shift schedule.

• Must be available to start ASAP.

• Candidates with strong AP operations and people-management experience in a BPO or Shared Services environment are encouraged to apply.

Interested candidates: Please send your updated CV in PDF format, clearly highlighting relevant Accounts Payable, Vendor Master Data, BPO/Shared Services, people management, and client stakeholder management experience.

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