Provide key support for processing high volumes of onboarding / off-boarding requests, monthly assignment extensions and billing rate requests

• Assist in gathering data / updates for a variety of monthly reports, preparing rosters routinely

• Act as the primary contact for client inquiries and requests

• Regularly maintain account-wide database, inputting system updates and processing client-side system access requests

• Perform background checks process diligently to comply with client mandates

• Manage external audits end to end, quarterly

• Assist in weekly timesheet distribution

• Assist in ad-hoc requests, as needed

• Perform other functions as may be required by the Team Lead and / or Service Delivery Manager