Job Title: CSR for Spanish Account

Location: Cebu, Philippines

Salary Package:

    •    Basic Pay: PHP 15,000 - 20,000

    •    Language Premium: PHP 45,000 - 60,000

Job Description:

We are seeking dynamic and motivated individuals for the position of Customer Service Representative (CSR) to support our Spanish-speaking account. If you are fluent in Spanish, have a passion for helping customers, and are looking to kick-start your career, this is an excellent opportunity for you! We welcome entry-level candidates or fresh graduates who are eager to grow in a customer service environment.

Responsibilities:

    •    Provide exceptional customer service to Spanish-speaking clients

    •    Handle inquiries, complaints, and support requests in a professional and timely manner

    •    Maintain a high level of customer satisfaction through active listening and problem resolution

    •    Meet and exceed individual and team goals for performance and customer satisfaction

Qualifications:

    •    High School Graduate, completed 2nd year of college (Undergraduate), or a College Graduate

    •    Proficiency in Spanish (both written and spoken) is a must

    •    Entry-level position; no prior experience required

    •    Strong communication and problem-solving skills

    •    Ability to work in a fast-paced and team-oriented environment

Why Join Us:

    •    Competitive salary package with an attractive language premium

    •    Opportunities for career growth and development

    •    A supportive work environment that encourages learning and growth

    •    Work in Cebu, a vibrant city with a dynamic cultural

To Apply:

Kindly walk in to one of our Recruitment site: Ground floor Ayala Mall Central Bloc, Cebu IT Park, Apas, Cebu City

Landmark: Beside Leonas bakeshop and 7-Eleven.

Kindly declare GRATITUDE JOBS as your source during your application process to be eligible for our promo.

Apply today to be part of our customer-centric team and start your journey in a rewarding career!