Travel Service Executive

Qualification: Completed with SPM, UEC, ICGSE certificate  

Language: Mandarin, Cantonese and English

RESPONSIBILITIES:

• To handle all inbound calls pertaining to hotel reservation and travel product information and other enquiries. • To exceed customers' expectation in terms of customer service & accurate information.                                   • To be able to provide information related to travel and tours for customers' convenient traveling.

REQUIREMENTS: • Required language(s): Cantonese & Mandarin • Minimum 1 year of working experience in the service industry will be an added advantage for this position                                                                      • Fresh graduates from Tourism & Hospitality who are interested to start their career in a call center are also encouraged to apply – Full Training Provided                                                                                                        • Candidates must be willing to work in shift (weekdays nights, full days on weekends and public holidays)       • Applicant must be willing to work in Ara Damansara, Petaling Jaya

SALARY & BENEFITS: • 5 working days in a week • Rest & relax area • Quarterly staff recognition and appreciation • High OT allowances • We provide free shuttle service for Ara Damansara LRT station based on selected schedule.

CAREER PROSPECT: • Travel Centre Consultant > Team Leader > Senior Team Leader > Assistant Manager > Manager > Senior Manager. • IJP – Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session. We provide shuttle service for Ara Damansara LRT station based on selected schedule.