Job Title: Sales and Fulfillment -Malay and English

Location: Kuala Lumpur, Malaysia

L 2 : 2.6K – 4.9K

JL 3 : 4K – 6K

JL 4 : 6K – 7.5K

Job Overview:

We are seeking a dynamic and motivated Sales and Finance Associate to join our team in Kuala Lumpur, Malaysia. The successful candidate will play a crucial role in supporting the intersection of sales and finance functions, with a focus on Order to Cash processes, agreements/contracts, and claims. This position is well-suited for a recent graduate from any discipline with 1-2 years of experience in a BPO environment, preferably in the retail/CPG industry. Hands-on experience with ERP systems, particularly SAP, and web-based tools is essential for success in this role.

Responsibilities:

• Order to Cash Process:


• Collaborate with the sales team to ensure accurate and timely processing of customer orders.


• Monitor and manage the entire order to cash cycle, including invoicing, collections, and reconciliation.


• Agreement/Contract Management:


• Assist in the preparation and review of sales agreements and contracts.


• Ensure compliance with contractual terms and conditions.


• Claims Processing:


• Handle and process customer claims efficiently and in accordance with company policies.


• Work closely with relevant stakeholders to resolve claims and disputes.


• Sales Support:


• Provide support to the sales team in preparing sales reports, forecasts, and presentations.


• Assist in the development of sales strategies and initiatives.


• ERP System Management:


• Utilize ERP systems, particularly SAP, to manage and track financial and sales-related data.


• Ensure data accuracy and consistency across platforms.


• Web-Based Tools:


• Navigate and effectively use web-based tools to streamline processes and enhance productivity.


• Stay updated on the latest technologies and tools relevant to sales and finance functions.

Qualifications:

• Bachelor's degree in any discipline.


• 1-2 years of experience in a BPO environment, preferably in the retail/CPG industry.


• Hands-on experience with Order to Cash processes, agreement/contract management, and claims processing.


• Familiarity with ERP systems, particularly SAP.


• Proficient in using web-based tools to support sales and finance functions.


• Strong analytical and problem-solving skills.


• Excellent communication and interpersonal skills.

Job Type: Full-time

Salary: RM2,500.00 - RM7,500.00 per month

Application Question(s):

• Years of experience in a BPO environment, preferably in the retail/CPG industry


• How many years experience with Order to Cash processes, agreement/contract management, and claims processing.


• Familiarity with ERP systems, particularly SAP


• Proficient in using web-based tools to support sales and finance function