Job Title: Quality Analyst - Reservation Site (Native Japanese Only)

Location: LV, Georgetown Penang

Salary Range: RM9,000 - RM14,000

Shift: 24/7 Rotational

Job Description:

Discover an exciting career opportunity as a Quality Analyst - Reservation Site (Native Japanese Only) with our dynamic team in LV, Georgetown Penang. If you are a native Japanese speaker with experience in Quality Analysis and a passion for the travel industry, we invite you to apply for this position. Read on for more details.

Requirements:

1. 
   

   Language Skills:

   
   
   
   
   
   • Native Japanese speaker.
   
   
   • Proficient in English (B2 level).
   
   
   
   


2. 
   

   Experience:

   
   
   
   
   
   • Preferred experience as a Quality Analyst.
   
   
   • Previous experience in the travel industry is advantageous.
   
   
   
   


3. 
   

   Education:

   
   
   
   
   
   • Diploma or above.
   
   
   • Minimum 3 years of relevant work experience.
   
   
   • Fresh graduates with a Bachelor’s degree and the required skills are encouraged to apply.
   
   
   
   


4. 
   

   Responsibilities:

   
   
   
   
   
   • Conduct quality assessments of reservation processes.
   
   
   • Provide constructive feedback for continuous improvement.
   
   
   • Collaborate with teams to implement enhancements based on quality analysis.
   
   
   • Contribute to the development and improvement of quality assurance processes.
   
   
   
   


5. 
   

   Skills:

   
   
   
   
   
   • Strong analytical skills and attention to detail.
   
   
   • Excellent communication and interpersonal skills.
   
   
   • Ability to work in a 24/7 rotational shift.
   
   
   
   

Benefits:

• Competitive salary (RM9,000 - RM14,000).


• Opportunities for career growth and professional development.


• Join a dynamic and collaborative work environment.