Job Scope:

• Should have customer Service experience


• Review Product related moderation from seller and creator to ensure they are within the guidelines


• Become and remain knowledgeable and passionate about leading E-Commerce products and service standards.


• Review contents within agreed latency SLA and standards of quality


• Label Videos, Store Content and Text contents as per policy guidelines.


• Review Incoming Requests, perform analysis and report any risks from Buyer/Seller/Creator.


• Ensure adherence is met on all basic product related training and clear the exams


• Read, review, respond, and document user reports, reviews, and support tickets


• Perform reviews and research to provide excellent policy support


• Collaborate with cross-functional resources to notify and escalate substantial risk content per policy to ensure quick resolution.

Requirements:

• Preferable 6 months of related working experience


• Fluency in English and Indonesian Bahasa languages


• Flexible for shifting schedule and changes along with it

. For Japanese, Korean, Thai, Khmer etc speakers we will arrange for a Visa and Flight tickets with 14 days accomodation. Make sure to complete your applicatin after you click on Apply



You can also Whatsapp us at +601123062671 for more Details