Healthcare Interpretation Support (Work From Home)

We are hiring Interpretation Support Associates fluent in Cantonese and English for a healthcare interpretation project. This is a live over-the-phone interpretation role where you will provide accurate, real-time consecutive interpretation between healthcare professionals and patients in the US. You will ensure clear communication while maintaining confidentiality, neutrality, and professionalism during medical and other support-related conversations.

 

Job Details

 

*Role: Associate – Interpretation Support

*Language: Cantonese & English

*Experience: 0–5 years (Freshers can apply)

*Industry: Healthcare / Interpretation / BPO / Customer Support

*Work Setup: 100% Work From Home

*Working Days: Monday–Friday

*Off Days: Saturday & Sunday

*Shift: Permanent Night Shift (9:00 PM–6:00 AM or 10:00 PM–7:00 AM)

*Contract: 6 months + 12 months renewable

Key Responsibilities

 

*Provide accurate, real-time consecutive interpretation between Cantonese- and English-speaking individuals.

*Interpret healthcare conversations involving doctors, medical staff, patients, insurance, and other support services.

*Maintain meaning-for-meaning interpretation without adding or omitting information.

*Follow first-person interpretation standards while remaining neutral and professional.

*Handle sensitive or emergency calls calmly.

*Comply with confidentiality, privacy, and interpreter ethics.

*Attend training, coaching, and quality review sessions.

*Meet attendance, schedule, and performance expectations while working remotely.

 

Requirements

 

*High School/SPM, Diploma, or Bachelor's Degree.

*Fluent in Cantonese and English with excellent speaking, listening, reading, and comprehension skills.

*Comfortable working permanent night shifts from home with a stable internet connection.

*Strong communication, listening, memory retention, and attention to detail.

*Ability to work independently while maintaining professionalism and confidentiality.

*Candidates with experience in interpretation, translation, healthcare, customer service, contact centers, BPO, media, or journalism are preferred, but fresh graduates with excellent language skills are encouraged to apply.

 

Salary & Benefits

Basic Salary: RM4,000–RM4,500

Up to RM5,000 based on experience

Wi-Fi Allowance: RM150/month

Night Shift Allowance: RM25/night

Performance Incentives

Total monthly earnings can exceed RM5,000

Important: Before interviews can be scheduled, all applicants must complete the required language assessment and inform us once it has been completed.

 

Cantonese Assessment: https://forms.office.com/r/20puNhje4k⁠�