Location: Penang, Malaysia - Living Stone Tower, Georgetown

Job Description:

We are seeking dynamic and enthusiastic individuals to join a dynamic team as Customer Service Specialists. This is an excellent opportunity for both non-native Korean speakers and native Koreans to contribute their language skills and passion for customer service. No prior experience is needed for this role, making it a great entry-level position for those looking to start their career.

As a Customer Service Specialist, you will play a crucial role in providing exceptional customer service and support to our clients. Your main responsibilities will include handling customer inquiries, resolving issues, and ensuring overall customer satisfaction. You will primarily communicate with customers in the Korean language, therefore fluency in Korean is essential.

Requirements:

• Near-native proficiency in the Korean language, equivalent to L6 or L5 level


• EFSET language assessment score of B2


• Strong communication skills, both verbal and written


• Excellent problem-solving abilities


• Ability to work effectively in a team environment


• Flexibility to work the designated shift of 8am-5pm (Monday-Friday)


• Immediate availability to join the team

Compensation:

Native Korean Speaker:

• Base Salary: 6,000MYR - 7,500MYR


• Language Allowance: 1,000MYR


• Housing Allowance: 600MYR

Non-Native Korean Speaker:

• Base Salary: 5,500MYR~


• Language Allowance: 1,000MYR

Application Process:

If you are a motivated individual who is passionate about delivering exceptional customer service and meet the language proficiency requirements, we encourage you to apply for the Customer Service Specialist position. We welcome both non-native Korean speakers and native Koreans to join our diverse and dynamic team.

Please submit your resume and any supporting documents highlighting your language proficiency and relevant experience.

Note: Only shortlisted candidates will be contacted for further evaluation.