Role/Skill: Workflow Specialist (Transactional Procurement) / Workflow Specialist (Vendor Master)

Location: Hyderabad
Experience: 1–5 Years
Band: BPO 1/2
Salary: 6–7 LPA

Role Overview

The Workflow Specialist is responsible for supporting Transactional Procurement and Vendor Master operations by ensuring accurate processing of purchase requisitions, purchase orders, vendor creation, and vendor master maintenance activities. The role involves validating requests and documentation, coordinating approvals, resolving stakeholder queries, maintaining data integrity, and ensuring compliance with established processes, service level agreements (SLAs), and quality standards.

Key Skills

• Experience in Transactional Procurement and/or Vendor Master Management.

• Working knowledge of ERP systems, preferably SAP.

• Proficiency in MS Office applications.

• Strong verbal and written communication skills.

• Analytical and problem-solving abilities.

• High attention to detail and accuracy.

• Ability to manage multiple priorities and meet deadlines.

• Strong stakeholder management and teamwork skills.

Key Responsibilities

Procurement & Purchase Order Management

• Validate purchase requisitions and convert approved requests into Purchase Orders (POs).

• Review and verify approvals, supporting documents, and checklists before PO creation and dispatch.

• Follow up with stakeholders to obtain timely approvals for requisitions and POs.

• Manage PO confirmations, amendments, and expediting activities.

• Coordinate with buyers, requesters, and suppliers to ensure smooth transaction processing.

Vendor Master Management

• Validate documentation submitted for vendor creation, modification, and maintenance requests.

• Review and verify approvals, supporting documents, and compliance requirements before processing vendor requests.

• Create, update, and maintain vendor master records while ensuring data accuracy and integrity.

• Process vendor profile amendments and communicate updates to relevant stakeholders.

Operational Support & Stakeholder Management

• Act as a point of contact for requesters, suppliers, buyers, and internal stakeholders.

• Resolve issues and provide status updates through email and phone communication.

• Maintain a thorough understanding of procurement and vendor master workflows.

• Identify, investigate, and resolve processing exceptions and discrepancies.

Reporting & Compliance

• Generate and analyze standard operational reports.

• Monitor workflow queues and transaction status to ensure timely completion.

• Escalate issues, risks, and process bottlenecks when required.

• Ensure adherence to policies, procedures, internal controls, and compliance requirements.

• Maintain quality, accuracy, and turnaround time (TAT) as per defined SLAs.

Success Measures

• Timely and accurate processing of procurement and vendor master transactions.

• High data quality and compliance standards.

• Achievement of SLA, TAT, and productivity targets.

• Effective stakeholder satisfaction and query resolution.

• Minimal processing errors and timely escalation of issues.

Important Notes

• Ex-TCS employees are not eligible to apply.

• PAN Card and Date of Birth (DOB) are mandatory for profile creation.

Mandatory Pre-Screening Questionnaire

Please complete the questionnaire before applying:

Questionnaire Link: https://myglit.com/lateral/cref/175132068c

Important Notice

Filling out the questionnaire is mandatory for further processing. Applications without a completed questionnaire will not be considered.