Skill required: Language Translation Customer Service - Italian

Designation: Customer Service Analyst

Qualifications: Any Graduation  

Years of Experience:3 to 5 years  

Location: Gurugram

Work Shift- Rotational

What would you do? • The role requires an expert in Italian language and having a OTC knowledge is an added advantage .

• Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service.

• It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.

Skill - Italian Language - P4

 Roles and Responsibilities: 

• In this role you are required to do analysis and solving of lower-complexity problems.

• Your day to day interaction is with peers within management before updating supervisors.

• In this role you may have limited exposure with clients and or management.

• You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments.

• The decisions you make impact your own work and may impact the work of others.

• You will be an individual contributor as a part of a team, with a focused scope of work.

• Please note that this role may require you to work in rotational shifts