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SuccessFactors & HRO Team Lead - Mumbai

5 - 10 year(s)

India - Mumbai (nalasupara, mumbai central, churchgate)

60000 - 70000 Thousand p.m

Job Description

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Role: Customer Service Executive

Timings: Rotational Shifts (Permanent)

Industry: BPO

Work Mode: Work from office

Functional Area: ITES / BPO / Customer Service

Process: Semi-Voice

Key Skills:

Product Lifecycle Management
SAP Basis
SAP BI
SAP BW
SAP COPA
SAP CRM
SAP FICO
SAP HR
Inbound BPO
BPO Voice Process
BPO Skills
BPO Operations
BPO industry
BPO process transition
Software Development lifecycle
SAP SuccessFactors modules
SuccessFactors HCM implementation
5–6 years of HR Operations / Shared Services experience supporting international geographies.
Proven Root Cause Analysis (RCA) capability
Proven Root Cause Analysis (RCA) skills

SuccessFactors & HRO Team Lead | Mumbai | 9 LPA | Job ID: 397789

Lead HR Ops + SAP SuccessFactors for global clients. 5-8 yrs exp with strong Employee Central, L2 support, SAP/SF integration & reporting needed. Own EC lifecycle, RCA, SIPOC, process transitions & SLAs. BPO/Shared Services exp preferred. SF EC certified = plus.
Ex-TCS cannot apply. Mumbai WFO only. PAN + DOB required.

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

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Norman Bogonko

Recruiter - Gratitude India

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Mumbai ,

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