Job Description – Procurement Operations Associate

Location: Bangalore
Experience: 2–5 Years
Band: BPO 1/2
Salary: Up to ₹7 LPA
Job Code: 432209

Job Overview

We are looking for a skilled and detail-oriented Procurement Operations Associate to support sourcing and procurement activities. The ideal candidate should have 2–5 years of experience in procurement operations, purchase order management, invoice processing, and master data management.

The candidate will be responsible for processing purchase requisitions, managing purchase orders, maintaining vendor and customer master data, coordinating with domestic and international suppliers, resolving procurement-related queries, and ensuring timely and accurate transaction processing in accordance with established Service Level Agreements (SLAs).

Key Responsibilities

• Receive, review, and verify purchase requisitions and master data requests for accuracy and completeness.

• Prepare, issue, amend, and manage purchase orders while ensuring timely follow-ups with suppliers.

• Coordinate with domestic and international suppliers to ensure accurate and timely delivery of goods and services.

• Create, amend, delete, and maintain vendor, customer, and pricing master data in ERP systems.

• Handle procurement-related queries from internal requesters, suppliers, buyers, and other stakeholders.

• Coordinate with buyers and assist vendors with account enquiries, payment advice, purchase order changes, and delivery status updates.

• Follow up with suppliers and stakeholders for missing information, PO acknowledgements, and pending deliveries.

• Identify and escalate delayed or failed purchase order deliveries to the concerned requesters and stakeholders.

• Receive Goods Receipt (GR) communications and forward relevant information to stakeholders.

• Support stakeholders in resolving goods receiving issues and purchase order discrepancies.

• Perform vendor invoice verification, processing, and tracking for end-user support services.

• Follow up on pending purchase requisition approvals to ensure timely processing.

• Prepare operational reports, monitor pending activities, and escalate process-related issues.

• Ensure adherence to procurement policies, procedures, and internal controls.

• Maintain high standards of quality, accuracy, productivity, and turnaround time (TAT) as per defined SLAs.

Required Skills & Qualifications

• Minimum 15 years of regular, full-time education (10+2+3).

• 2–5 years of relevant experience in Sourcing, Procurement, or Procurement Operations.

• Hands-on experience in Purchase Order (PO) Management, Invoice Processing, and Data Management.

• Good understanding of sourcing and procurement processes.

• Experience working with domestic and international suppliers or customers.

• Working knowledge of ERP applications such as Oracle and Coupa; SAP knowledge is preferred.

• Good knowledge of MS Office applications, particularly MS Excel.

• Excellent verbal and written communication skills.

• Strong analytical, problem-solving, and decision-making abilities.

• Good collaboration, stakeholder management, and influencing skills.

• Result-oriented approach with strong attention to detail.

• Ability to work independently and effectively as part of a team.

Preferred Experience

• Vendor and customer master data management.

• Purchase requisition-to-purchase order processing.

• Invoice verification and supplier invoice tracking.

• Goods Receipt (GR) coordination and discrepancy resolution.

• Procurement operations in an SLA-driven BPO environment.

Important Notes

• Former TCS employees are not eligible to apply.

• PAN and Date of Birth (DOB) are mandatory for candidate profile creation.