Job Title: Six Sigma Black Belt – Payroll Process Improvement

Band: 6
Job Code: 415062
Experience: 5+ Years
Function: Payroll Process Improvement / Lean Six Sigma

Job Summary

We are seeking a highly skilled Six Sigma Black Belt professional with strong expertise in payroll process improvement. The role will lead and manage process improvement initiatives within the payroll function, using Lean Six Sigma methodologies to improve operational efficiency, accuracy, compliance, and overall payroll performance.

The ideal candidate will have hands-on experience in payroll operations, process optimization, data analysis, automation, compliance, and continuous improvement.

Key Responsibilities

Process Improvement

• Lead Six Sigma projects focused on streamlining payroll processes, reducing cycle times, and minimizing errors.

• Apply the DMAIC (Define, Measure, Analyze, Improve, Control) methodology to identify and eliminate process inefficiencies.

• Identify process gaps, conduct root-cause analysis, and implement sustainable corrective actions.

• Develop and implement SOPs, process documentation, and payroll training programs.

• Establish standard processes and controls to improve payroll accuracy and efficiency.

Data Analysis & Reporting

• Collect and analyze payroll data to identify trends, root causes, operational issues, and improvement opportunities.

• Establish and monitor KPIs related to payroll accuracy, timeliness, productivity, and compliance.

• Use statistical and analytical techniques to measure process performance.

• Prepare reports, dashboards, and presentations for senior management.

• Provide actionable recommendations based on data-driven analysis.

Automation & Technology Integration

• Collaborate with IT and payroll teams to identify and implement automation opportunities.

• Evaluate payroll technologies and software solutions to improve data accuracy and reduce manual effort.

• Support automation and digital transformation initiatives within payroll operations.

• Identify opportunities to simplify and standardize payroll workflows.

Compliance & Risk Management

• Ensure payroll processes comply with internal policies, tax regulations, labor laws, and applicable standards.

• Conduct regular process audits and risk assessments.

• Identify potential compliance risks and implement appropriate mitigation measures.

• Maintain effective controls to reduce payroll errors and operational risks.

Training & Mentorship

• Train and mentor payroll team members on Six Sigma methodologies, process improvement tools, and problem-solving techniques.

• Promote a culture of continuous improvement within the payroll organization.

• Provide guidance on process measurement, root-cause analysis, and improvement initiatives.

• Support capability-building initiatives across the payroll team.

Required Qualifications

• Bachelor's degree in Business Administration, Finance, Human Resources, or a related field.

• Master's degree preferred.

• Certified Six Sigma Black Belt (CSSBB) or equivalent certification.

• Minimum 5 years of experience in process improvement, preferably with a strong focus on payroll operations.

• Strong knowledge of payroll processes, systems, controls, and regulations.

• Strong analytical and problem-solving skills.

• Excellent communication, presentation, and stakeholder management skills.

• Ability to work effectively with cross-functional teams.

• Proficiency in data analysis and statistical tools such as Minitab and MS Excel.

Preferred Skills

• Experience in Payroll / HR Operations.

• Project management experience.

• Strong leadership and mentoring capabilities.

• Experience managing multiple improvement projects simultaneously.

• Knowledge of Lean Six Sigma tools and methodologies.

• Experience with payroll automation and digital transformation.

Key Skills

Six Sigma Black Belt | Lean Six Sigma | Payroll Process Improvement | DMAIC | Process Optimization | Payroll Operations | Root Cause Analysis | Data Analysis | Minitab | MS Excel | Automation | Compliance | Risk Management | SOP Development | Continuous Improvement

Candidate Eligibility

• Former TCS employees are not eligible to apply.