Lead Global Procurement Operations

Are you an experienced Procure-to-Pay (P2P) professional with strong leadership skills and expertise in Purchase Order Processing? We are looking for a Purchase Order Processing Lead to oversee end-to-end PO operations, lead high-performing teams, and drive operational excellence for global clients.

This is an exciting opportunity to lead process transformation, partner with cross-functional stakeholders, and play a key role in delivering efficient, compliant, and customer-focused procurement services.

What You'll Do

As the Purchase Order Processing Lead, you will manage end-to-end Purchase Order operations while ensuring process efficiency, compliance, and exceptional stakeholder service.

Purchase Order & P2P Operations

• Lead the Purchase Order Processing team, ensuring timely and accurate creation, modification, and closure of Purchase Orders.

• Manage end-to-end Procure-to-Pay (P2P) operations while meeting agreed Service Level Agreements (SLAs).

• Ensure compliance with procurement policies, internal controls, and operational standards.

• Review and improve Purchase Order workflows to enhance efficiency and accuracy.

Process Governance & Continuous Improvement

• Establish and maintain Standard Operating Procedures (SOPs), process controls, and governance frameworks.

• Drive process optimization, standardization, and automation initiatives to improve productivity and reduce processing cycle times.

• Identify operational risks and implement preventive and corrective actions.

• Promote a culture of continuous improvement across the procurement team.

Stakeholder & Client Management

• Serve as the primary point of contact for clients, business stakeholders, and procurement partners.

• Independently manage client meetings, stakeholder discussions, and escalation calls.

• Build strong relationships with Procurement, Accounts Payable, Finance, and business teams to ensure seamless operations.

• Deliver a high level of customer service while handling complex stakeholder queries.

Problem Solving & Root Cause Analysis

• Conduct Root Cause Analysis (RCA) for recurring operational issues and process exceptions.

• Develop and implement corrective and preventive action plans.

• Resolve complex procurement issues while minimizing business impact.

Performance & Compliance

• Monitor operational KPIs, productivity, quality, turnaround time (TAT), and SLA performance.

• Prepare operational reports and present performance insights to management.

• Support internal and external audits by ensuring complete documentation and policy compliance.

• Drive compliance with procurement governance and financial controls.

Leadership

• Lead, coach, and develop a high-performing Purchase Order Processing team.

• Allocate workloads, monitor team performance, and support career development.

• Foster collaboration, accountability, and operational excellence.

What We're Looking For

Required Qualifications

• Bachelor's Degree in Business Administration, Commerce, Finance, Supply Chain Management, or a related field.

• 5–11 years of experience in:

  • Procure-to-Pay (P2P)

  • Purchase Order Processing

  • Procurement Operations

  • Shared Services

  • Global Business Services (GBS)

• Strong knowledge of ERP platforms such as:

  • SAP

  • JD Edwards (JDE)

• Proficiency in Microsoft Office applications:

  • Excel

  • Word

  • PowerPoint

• Strong analytical and problem-solving abilities.

• Excellent verbal and written communication skills.

• Proven stakeholder and client management experience.

• Ability to lead teams in a fast-paced, performance-driven environment.

• High level of accountability, ownership, and customer focus.

• Willingness to work ANZ Shift and from the office 5 days a week.

Key Skills

• Procure-to-Pay (P2P)

• Purchase Order Processing

• Procurement Operations

• SAP ERP

• JD Edwards (JDE)

• Purchase Order Management

• Root Cause Analysis (RCA)

• Process Governance

• SOP Development

• Process Improvement

• Continuous Improvement

• SLA & KPI Management

• Procurement Compliance

• Stakeholder Management

• Client Relationship Management

• Team Leadership

• Microsoft Excel

• Time Management

• Documentation & Knowledge Management

• Problem Solving

Why Join US?

• Competitive salary package 

• Opportunity to lead procurement operations for global clients

• Work with enterprise ERP platforms and digital procurement solutions

• Exposure to process automation and continuous improvement initiatives

• Collaborative, inclusive, and high-performance work culture

• Continuous learning and leadership development opportunities

• Build your career with one of the world's leading IT and business services organizations

Ready to Lead Procurement Excellence?

If you're a results-driven P2P professional with experience in Purchase Order Processing, ERP systems, stakeholder management, and team leadership, this is your opportunity to take the next step in your career.

Apply today and help drive operational excellence across global procurement operations!