Band: BPO 2

Industry: BPO

Function & Role: Business / EDP Analyst

Location: Hyderabad

Experience: 1-4 years

Salary: Up to ₹7 LPA

Shift: Rotational night shifts: 5 PM to 2:30 AM and 10 PM to 7 AM

Role Summary

We are hiring Spanish-speaking associates to support procurement operations for our client. You will read, understand and communicate Spanish-language process information, process purchase requests, and make sure work meets the client’s legal and statutory requirements, agreed processes and SLAs.

Key Responsibilities

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• Provide Spanish language support for procurement operations in line with client requirements, processes and SLAs
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• Receive PR/SC requests, review standard checkpoints after due diligence and support PO creation, interpreting Spanish-language inputs where needed
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• Apply basic procurement and supply chain knowledge while supporting Spanish-language activities
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• Make sure work is accurate and meets SLAs, and track productivity on a daily, weekly and monthly basis
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• Handle queries from customers and third-party stakeholders, follow up on open items and follow the client’s escalation matrix
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• Support Spanish-language communication with stakeholders for timely clarification and resolution of queries
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• Attend weekly calls and other business communications with the client’s local team, as needed
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• Do peer-to-peer quality checks to limit processing errors
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• Follow SOPs and training manuals, and make sure deliverables are of good quality
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• Identify, assist and implement process improvements
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• Maintain a personal development plan with your supervisor
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• Keep communication high within the team and build good relationships with stakeholders
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• Meet all deadlines and internal requirements
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Education

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• Minimum 15 years of regular, full-time education (10 + 2 + 3)
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Required Skills

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• Primary: Spanish language proficiency, including reading, understanding and communicating process information
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• Secondary: Basic knowledge of procurement operations, supply chain operations, PR/SC handling, PO creation support and process compliance
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• Proficiency in MS Office
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• Understanding of customer quality and productivity expectations
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Hiring Conditions

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• Ex-TCS employees cannot apply
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• PAN and date of birth are required for profile creation
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Keywords: Spanish Language, Procurement Operations, Purchase Order, PO Creation, PR/SC Handling, Supply Chain, SLA, Spanish Bilingual, Process Compliance, MS Office, Hyderabad

Notes

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• Industry and role: I used BPO (#9) because of the band. Your lists have no procurement or language role, so I used Business / EDP Analyst (#9). Data Entry Specialist (#26) is an alternative, since PR and PO processing is close to data entry work, and Customer Service Analyst (#21) fits if there are many stakeholder queries.
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• Client name: The source text names TCS in two places (“on behalf of TCS” and “internal TCS requirements”). I wrote “the client” instead, so the posting doesn’t reveal the client name. Change it back if the client wants it shown.
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• Spanish level: The requirement says “proficiency” but gives no level. If you need a certificate such as DELE or a level like B2, add it, because it makes screening easier.
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• Shift: Both shifts (5 PM to 2:30 AM and 10 PM to 7 AM) run past midnight, so list it as a night shift. Cab facility is usually offered, so add it if it applies.