JOB POST TITLE:
PROCUREMENT OPERATIONS - RUSSIAN LANGUAGE EXPERT | HYDERABAD | UPTO 7 LPA | BPO 2

COMPANY:
LOCATION: Hyderabad, India
WORK SETUP: Onsite
BAND: BPO 2
EXPERIENCE: 1 - 4 Years
SALARY: Up to 7 LPA
JOB CODE: 423856
SHIFT: Flexible to work in Shifts 5PM – 2:30AM and 10PM – 7AM
INDUSTRY: BPO / Procurement / Supply Chain / Language Support[Confidential]

JOB DESCRIPTION:
In this role, associates will provide effective Russian language support for procurement operations, ensuring alignment with client legal and statutory requirements, agreed company processes, and Service Level Agreements.

KEY RESPONSIBILITIES:
- Manage SLA by working quickly, safely, and efficiently as an Operations Team Member
- Ensure products are delivered on time
- Apply basic understanding of Procurement and Supply Chain Operations while supporting Russian language-based activities
- Receive PR/SC requests, review standard checkpoints after due diligence, and support PO creation while interpreting Russian-language inputs where applicable
- Ensure accuracy and SLA by checking and monitoring productivity on daily, weekly and monthly basis
- Identify, assist and implement Process Improvements
- Maintain and implement personal development plans with immediate supervisor
- Adhere to standard operating procedures and training manuals while executing tasks
- Ensure compliance with quality of deliverables
- Comply to internal requirements and accomplish activities as per deadlines
- Foster and maintain high level of communication within team
- Foster and maintain good business relationships with all stakeholders
- Support Russian-language communication with stakeholders to enable timely clarification and resolution of operational queries
- Attend weekly calls and other business communications with the client’s local team as necessary
- Handle timeliness and accuracy for processing, receiving and validating requests
- Handle queries from customer and third party stakeholders
- Follow up on open items and follow escalation matrix provided by customers
- Perform peer to peer quality check to limit processing errors

REQUIRED SKILLS:
- Primary skill: Russian language proficiency including ability to read, understand, and communicate process-related information effectively
- Secondary skills: basic knowledge of procurement operations, supply chain operations, PR/SC handling, PO creation support, and process compliance
- Proficient in MS Office
- Should understand Customer Quality and Productivity Expectations
- Basic understanding of procurement process cycle and supply chain operations

EDUCATION:
- Minimum 15 years of regular, full-time education 10 + 2 + 3