P2P & AP Dispute Resolution Specialist - Senior Analyst - Mumbai (US Shift, WFO) - Up to 9 LPA

Location: Mumbai

Experience: 4 to 8 Years

Band: BPO 3

Salary: Up to 9 LPA

Shift: US Shift - 5:00 PM IST to 3:00 AM IST - WFO

Job Code: 429289

ABOUT THE ROLE:

We are hiring Senior Analyst - P2P and AP Dispute Management for Mumbai - US Shift!

If you have 4-8 years of experience in Accounts Payable, Invoice Dispute Management, P2P, SAP / Oracle, and MS Excel, this role is for you.

JOB DETAILS:

Role: P2P & AP Dispute Resolution Specialist - Senior Analyst

Location: Mumbai

Experience: 4-8 Years

Band: BPO 3

Salary Budget: Up to 9 LPA

Shift Timing: Willing to work from office in US shift between 5:00 PM IST to 3:00 AM IST - Permanent shift

EDUCATION:

- Minimum 15 years of regular, full-time education - 10 + 2 + 3

SKILLS REQUIRED:

- Excellent interpersonal communication skills and the ability to work effectively with colleagues, suppliers, and customers

- Experience in Accounts Payable or Invoice Dispute Management - preferred

- Strong analytical and problem-solving skills with attention to detail

- Proficiency in ERP systems - SAP and Oracle and MS Excel

- Ability to manage multiple disputes and meet deadlines in a fast-paced environment

KEY RESPONSIBILITIES:

- Perform end-to-end Accounts Payable functions, including invoice receipt, validation and payment processing

- Support the Procure-to-Pay - P2P process from an Accounts Payable perspective using ERP systems

- Conduct three-way matching between purchase orders, invoices, and goods receipt notes - GRN

- Identify, raise, and manage invoice disputes related to price variance, quantity mismatch, duplicate invoices, tax issues, and missing documentation

- Coordinate with vendors and internal stakeholders to resolve invoice discrepancies in a timely manner

- Request, review, and validate supporting documents such as revised invoices, credit notes, and proof of delivery - POD

- Track and monitor open and aged disputes, ensuring proper documentation and closure within SLA timelines

- Maintain strong working relationships and professional rapport with stakeholders and clients to ensure smooth AP operations and timely dispute resolution

- Maintain accurate records and compliance with internal controls and SOPs

- Assist with month-end close activities, reconciliations, and reporting related to AP and voice disputes