1. Job Title : Onboarding Manager – HRO Services

2. Job Description : 

We are looking for an experienced Onboarding Manager to lead the end-to-end employee onboarding process for Human Resources Outsourcing (HRO) services. The role involves managing onboarding operations, coordinating with clients and internal teams, ensuring regulatory compliance, and delivering a seamless onboarding experience. The ideal candidate should have strong leadership, project management, client relationship, and HR systems expertise, along with experience managing large teams.

3. Experience :  9–12 yrs

4. Location : Bengaluru, Karnataka

5. Required Skills : 

• HRO Services and Employee Onboarding

• HRIS Platforms such as ADP, Workday, or BambooHR

• Project Management and Process Coordination

• Advanced Microsoft Excel and Reporting

• Client Relationship Management and Team Leadership

6. Key Responsibilities : 

Onboarding Operations

• Oversee end-to-end onboarding activities for new employees and ensure compliance with established procedures.

• Coordinate with internal teams to understand client requirements and deliver tailored onboarding solutions.

• Facilitate employee onboarding into HR systems and communicate relevant policies and benefits.

Project and Client Coordination

• Develop project plans, track milestones, and ensure timely completion of onboarding activities.

• Act as a key point of contact between clients and internal teams.

• Proactively identify and resolve onboarding issues to maintain client satisfaction.

Compliance and Documentation

• Ensure employee documentation is collected, verified, and processed according to regulatory and legal requirements.

• Maintain accurate records and documentation for audits and compliance reviews.

Performance Monitoring and Reporting

• Track onboarding timelines, client satisfaction, and employee engagement metrics.

• Prepare performance reports and share operational insights with leadership.

• Use data and reporting tools to identify bottlenecks and improve service delivery.

Team Management and Continuous Improvement

• Lead and manage large onboarding teams, ensuring operational quality and productivity.

• Identify opportunities to improve onboarding processes, efficiency, and client experience.

• Implement HRO best practices and support continuous process improvement initiatives.

7. Qualifications : 

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Strong experience in HRO, HR services, onboarding, or implementation management.

• At least 5 years in a lead or managerial onboarding/implementation role.

• Experience managing a team of 35 or more employees.

• Proficiency in HRIS platforms such as ADP, Workday, or BambooHR.

• Advanced Microsoft Excel skills.

• Excellent project management, client communication, analytical, and problem-solving skills.

• Ability to manage multiple priorities and deliver results under tight deadlines.

8. Important Points : 

• Ex TCS Employees can't apply.

• PAN and DOB are required for profile creation.