Language interpreter English+ Punjabi
1
- 2 year(s)
India -
Noida
(Noida)
Posted By: Tolulope Edun
Job Description
103 candidate(s) have already applied for this Job.
Don't miss out. Apply now
Role: Customer Service Executive -Chat
Timings: US-Type Shift (Permanent)
Industry: BPO
Work Mode: Work from office
Functional Area: ITES / BPO / Customer Service
Process: Voice
Key Skills:
- english
- CSR
- punjabi
- Job Title: Language Interpreter – English + PunjabiDepartment: Customer Support / Language ServicesLocation: Noida, Uttar Pradesh, India.Job Type: Full-timeShift: US Shift (Rotational) PST TimeReporting To: Team Leader / Operations ManagerJob Summary:We are seeking a skilled and experienced Language Interpreter fluent in English and Punjabi to join our customer support team. The ideal candidate will have a background ininternational call centre environments, specifically serving U.S. customers. You will beresponsible for facilitating verbal communication between English-speaking clients and non-English-speaking customers through real-time interpretation, ensuring clarity, accuracy, andprofessionalism at all times.Key Responsibilities:• Provide real-time, consecutive or simultaneous interpretation between English andPunjabi during customer calls.• Assist U.S. customers in resolving queries, issues, or concerns in a courteous andefficient manner.• Accurately relay information without adding, omitting, or distorting the meaning.• Handle confidential and sensitive information with discretion and professionalism.• Maintain high-quality standards in interpretation, ensuring clarity, tone, and contextare preserved.• Work closely with team leads and QA to continuously improve communication qualityand customer satisfaction.• Adhere to call handling metrics, quality benchmarks, and compliance requirements.• Stay updated with any cultural nuances, terminology, or client-specific informationrelevant to interpreting services.Required Skills & Qualifications:• Fluency in English and Punjabi – spoken• Minimum 1-2 years of experience in an international call center, preferably dealingwith U.S. customers.• Prior experience in language interpretation is highly preferred.• Excellent listening, retention, and note-taking skills.• Strong interpersonal and communication skills, with the ability to maintain aprofessional tone.• Ability to work in a fast-paced, high-pressure environment.• Basic understanding of cultural sensitivities and appropriate communicationetiquette.• Familiarity with interpreting platforms, CRM tools, and call center software is an addedadvantage.Educational Qualifications:• Bachelor's degree in any discipline.Salary upto 6.5 lacs CTCPlease Apply using this Link https://myglit.com/lateral/cref/422b758f47
Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job
then report to us immediately at support@gratitudeindia.com.
Tolulope Edun
Recruiter - Gratitude India
Noida ,
Followers
Similar Jobs
4
- 8 year(s)
60000
- 70000 Thousand p.m
Gratitude India
Bangalore
BPO
Customer Service Executive
1
- 5 year(s)
60000
- 70000 Thousand p.m
Gratitude India
Hyderabad
BPO
Customer Service Executive
1
- 9 year(s)
40
- 55 Thousand p.m
Gratitude India
Pune
BPO
Customer Service Executive
2
- 7 year(s)
70
- 80 Thousand p.m
Gratitude India
Hyderabad
BPO
Real Estate Agent
10
- 15 year(s)
120
- 200 Thousand p.m
Gratitude India
Bangalore
BPO
Manager - Market Research / Consumer Insights / Industry Analysis
8
- 15 year(s)
130
- 140 Thousand p.m
Gratitude India
Mumbai
BPO
Manager -Customer Service
4
- 19 year(s)
60000
- 70000 Thousand p.m
Gratitude India
Hyderabad
BPO
Customer Service Executive
1
- 3 year(s)
63000
- 70000 Thousand p.m
Gratitude India
Thane
BPO
Any Other
1
- 5 year(s)
50000
- 60000 Thousand p.m
Gratitude India
Hyderabad
BPO
Customer Service Executive
8
- 10 year(s)
98000
- 100000 Thousand p.m
Gratitude India
Kolkata
BPO
Analytics Manager