HR Operations Team Lead
7
- 10 year(s)
India -
Bangalore
60000
- 100000 Thousand p.m
Job Description
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Role: Operations Manager
Timings: US-Type Shift (Permanent)
Industry: BPO
Work Mode: Work from office
Functional Area: ITES / BPO / Customer Service
Process: Non-Voice
Key Skills:
- Management information system (MIS)
- Microsoft Excel
- Problem Solving
- Quality Control
- Reporting
- Performance Management
- Stakeholder Management
- workday
- people Management
- Team Management
- Service Delivery Ops
- Process Improvement
- client management
- Invoice processing
- HR operations
- Strong English Communication Skills
- Total Rewards
- Good exposure in to escalation management
- ServiceNow (SNOW)
- Quality Assurance, SLA Adherence & Compliance Management
- HR Operations / HR Shared Services
- Darwin (Optional) Workday, and ServiceNow is (mandatory)
Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job
then report to us immediately at support@gratitudeindia.com.
Piyush Rathi
Recruiter - Gratitude India
Bangalore ,
Followers
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