Hiring Now | Procurement Operations – Italian Resource | New Delhi | Up to ₹9 LPA

Job Details

Role: Procurement Operations – Italian Resource
Location: New Delhi
Salary: Up to ₹9 LPA
‍ Experience: 2–5 Years
Band: BPO 2 / BPO 3
Shift: Night Shift (Rotational)
Shift Timings: 5:00 PM – 2:30 AM & 10:00 PM – 7:00 AM

About the Role

We are hiring an Italian Language Procurement Operations Specialist to support global procurement operations by providing language expertise while ensuring compliance with procurement processes, client requirements, and Service Level Agreements (SLAs).

This role is ideal for professionals with Italian language skills and experience in Procurement, Purchase-to-Pay (P2P), Supply Chain, or Purchase Order processing who are looking to build a career in a global procurement environment.

Key Responsibilities

Italian Language Support

• Read, understand, interpret, and communicate business information in Italian.

• Support procurement-related communication with internal and external stakeholders.

• Participate in client calls and business discussions with Italian-speaking teams.

• Ensure accurate interpretation of procurement requests and documentation.

Procurement Operations

• Process Purchase Requisition (PR) and Shopping Cart (SC) requests.

• Perform validation and due diligence before Purchase Order (PO) creation.

• Support end-to-end procurement operations while ensuring SLA compliance.

• Monitor open procurement requests and ensure timely completion.

Supply Chain Support

• Apply knowledge of Procurement and Supply Chain processes.

• Handle procurement-related customer and vendor queries.

• Follow up on pending requests and unresolved issues.

• Escalate critical cases as per defined escalation matrix.

Quality & Process Excellence

• Ensure accuracy, productivity, and quality across all transactions.

• Perform peer quality checks to minimize processing errors.

• Follow Standard Operating Procedures (SOPs) and process documentation.

• Identify opportunities for continuous process improvement.

• Maintain compliance with internal TCS policies and client guidelines.

Stakeholder Management

• Build strong relationships with internal teams and business stakeholders.

• Collaborate effectively with Procurement, Supply Chain, and Client teams.

• Participate in weekly business reviews and operational meetings.

Mandatory Skills

Italian Language Proficiency (Reading, Writing & Communication)

2–5 years of experience in one or more of the following:

• Procurement Operations

• Purchase-to-Pay (P2P)

• Supply Chain Operations

• Procurement Support

• Shared Services Operations

Good understanding of:

• Purchase Requisitions (PR)

• Shopping Cart (SC)

• Purchase Order (PO) Processing

• Procurement Compliance

• SLA-driven operations

Strong communication and stakeholder management skills

Proficiency in Microsoft Office (Excel, Word, Outlook)

Ability to work in rotational night shifts

⭐ Preferred Skills

• Purchase-to-Pay (P2P)

• ERP Systems (SAP/Oracle or similar)

• Procurement Lifecycle Knowledge

• Supply Chain Operations

• Vendor Management

• Shared Services Experience

• Quality & Process Compliance

Ideal Candidate

We're looking for professionals currently working as or with experience in:

• Italian Language Specialist

• Italian Procurement Analyst

• Procurement Operations Executive

• P2P Associate

• Purchase Order Executive

• Supply Chain Operations Executive

• Procurement Support Specialist

• Shared Services Associate (Italian)

Before You Apply

• Ex-TCS employees are not eligible.

• PAN Card & Date of Birth (DOB) are mandatory for profile creation.

• Candidates with Italian language proficiency and Procurement Operations experience will be given preference.

Why Join?

• Salary up to ₹9 LPA

• Work with global procurement and supply chain operations

• Utilize and enhance your Italian language expertise

• Excellent career growth opportunities with TCS

• Exposure to international clients and global business processes

• Opportunity to work in a dynamic, multicultural environment

Apply Now!

If you have Italian language proficiency along with experience in Procurement Operations, Purchase-to-Pay (P2P), Supply Chain, or Purchase Order Processing, we'd love to hear from you.