Location: Hyderabad

Experience: 1–4 Years
Band: BPO 2
Salary: Up to ₹7 LPA
Shift Timings: Rotational shifts – 5:00 PM to 2:30 AM and 10:00 PM to 7:00 AM
Education: Minimum 15 years of regular, full-time education (10+2+3)

Job Overview

We are looking for a German-Speaking Procurement Support Specialist to support international procurement and supply chain operations. The candidate will be responsible for handling German-language procurement requests, validating purchase requisitions, supporting purchase order processing, coordinating with internal and external stakeholders, and ensuring accurate and timely completion of transactions.

The ideal candidate should have good German language proficiency, basic knowledge of procurement operations, and the ability to work in a fast-paced environment while meeting defined quality standards and Service Level Agreements (SLAs).

Key Responsibilities

• Provide German-language support for procurement and supply chain operations.

• Receive, review, and validate Purchase Requisition (PR) and Service Catalogue (SC) requests.

• Support Purchase Order (PO) creation and other procurement-related activities.

• Read, understand, and interpret German-language documents, requests, and business communications.

• Coordinate with customers, suppliers, internal teams, and third-party stakeholders to resolve procurement-related queries.

• Ensure timely and accurate processing of requests in accordance with defined SLAs.

• Monitor pending requests, follow up on open items, and escalate unresolved issues as per the escalation matrix.

• Perform quality checks and peer-to-peer reviews to minimize processing errors.

• Track daily, weekly, and monthly productivity and quality performance.

• Follow standard operating procedures, client guidelines, and compliance requirements.

• Identify process improvement opportunities and contribute to operational efficiency.

• Participate in weekly client calls, team meetings, and business communications as required.

• Maintain effective communication and professional relationships with all stakeholders.

Required Skills & Qualifications

• Good German language proficiency with the ability to read, understand, and communicate business-related information.

• Basic understanding of procurement and supply chain operations.

• Knowledge of Purchase Requisition (PR), Service Catalogue (SC), and Purchase Order (PO) processes.

• Proficiency in MS Office applications, particularly MS Excel and Outlook.

• Understanding of SLA management, quality standards, and productivity expectations.

• Strong verbal and written communication skills.

• Good analytical, problem-solving, and follow-up abilities.

• High attention to detail and accuracy.

• Ability to work in rotational and night shifts.

Eligibility Criteria

• 1–4 years of relevant experience in German language support, procurement operations, supply chain, or shared services.

• Minimum 15 years of regular, full-time education (10+2+3).

• Flexibility to work in the specified rotational shifts.

• Ex-TCS employees are not eligible to apply.

• PAN and Date of Birth (DOB) are mandatory for candidate profile creation.

Apply now to be part of an international procurement support team, leveraging your German language skills and operational expertise.