Job Description – German Language Specialist – Cards Operations

Location: Mumbai
Experience: 2–10 years
Joining: Immediate Joiners Preferred

Key Responsibilities & Skills

• Handle Cards Operations – Disputes & Collections processes.

• Communicate effectively with clients and internal stakeholders.

• Prepare and maintain MIS reports and operational reports.

• Ensure timely completion of client deliverables and process requirements.

• Use MS Office tools effectively for daily operations and reporting.

• Demonstrate strong analytical and problem-solving skills.

• Maintain good interpersonal and communication skills.

• Deliver effective presentations when required.

• Use German language skills in both written and verbal communication.

Required Skills

• 2–10 years of relevant experience.

• Proficiency in German – written and verbal.

• Knowledge/experience in Cards Operations – Disputes & Collections.

• Strong knowledge of MS Office and MIS reporting.

• Good analytical thinking and interpersonal skills.

• Strong client communication skills.

• Ability to meet stringent client deliverables.

• Immediate joiners preferred.

Eligibility Criteria

• Ex-TCS employees are not eligible to apply.

• PAN and DOB are mandatory for profile creation.