Job Title: F&A Team Leader

Location: Kolkata, West Bengal | Thane, Maharashtra  

Work Setup: Onsite  

Employment Type: Full-Time  

Band: BPO 3 / 4  

Experience: 1 to 3 Years  

Salary: Up to 12 LPA  

Skill: Finance and Accounting, Team Leadership  

Education:  

- http://B.Com / http://M.Com, MBA Finance, ICWA, CA  

Experience:  

- 1 to 3 years experience as an F&A Team Leader  

Requirements:  

- Exposure and knowledge of Finance - Equities market especially Company Financials and Analyst and Broker Estimates  

- Lead a team of up to 15 to 20 team members  

- Review, drive and manage Client defined SLAs and internal metrics  

- Responsible for Production Management, gather, track and report productivity metrics  

- Analyze volume trends to understand reasons for peaks or valleys in work volume and manage resources accordingly  

- Participate in implementation of process improvement recommendations  

- Provide leadership, guidance and feedback on individual and team performance  

- Meet and exceed all performance thresholds  

- Compile performance reports and customer feedback, ensure timely receipt and action on customer feedback  

- Participate in various projects and continuous process improvement activities  

- Participate in Operations and Relationship calls  

- Responsible for team motivation, providing feedback, coaching and conducting reviews of analysts  

- Identify training needs and gaps for analysts and suggest soft skill and process specific trainings  

- Working knowledge of MS Office  

Skills:  

- Customer focus and drive for results in a team with ability to take ownership  

- Ability to adapt swiftly and drive change  

- Strong analytical skills  

- Excellent oral and written communication skills  

- Ability to create and implement processes that result in improved business performance  

- Eagerness to learn and collaborate  

- Ability to remain calm under pressure in a frequently changing environment  

- Strong team player with ability to manage conflicts  

- Strong execution skills with focus on clear, realistic action steps and timelines  

Important Notes:  

- PAN and DOB required for profile creation  

How to Apply:  

Send your updated resume. Apply now.