Role/Skill: Employee Benefit - HRO

Location: Pune

Experience: 4 to 10 years

Band: BPO 3/4

Salary: Up to 12 LPA


Job Requirements*

• Strong English communication skills

(written & verbal)

• Proven Root Cause Analysis (RCA) skills –

mandatory

• Proficiency in MS Office (Excel, Word,

PowerPoint)

• Hands-on exposure to SAP HCM & FICO –

preferred

• Experience in HR benefits operations or

shared services environment

Strong team-managerial competencies,

managing atleast 5-7 team-members


Key Responsibilities*

• Manage employee benefits administration

and related transactions

• Perform accounting entries and

reconciliations for benefit-related accounts

• Identify, analyze, and resolve

discrepancies using RCA techniques

• Prepare and review MIS reports and

benefits dashboards

• Ensure compliance with internal controls,

SLAs, and audit requirements

• Coordinate with HR, Finance, and external

vendors for issue resolution

• Support process improvements and

knowledge transitions


Domain

Employee Benefits Administration


Soft Skills

Analytical ability, attention to detail,

stakeholder management, communication,

team-managerial


Education Requirements

Graduate/ Post-Graduate/ HR-related


certifications

Certifications SAP HCM / FICO – Preferred



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