We are seeking an experienced Customer Service Representative with 1-2 years of International voice experience to join our team.

The ideal candidate will be responsible for providing exceptional customer service to our clients and customers.

 

Responsibilities:

• Answering incoming calls from customers in a timely and professional manner


• Responding to customer inquiries, complaints and providing accurate information


• Documenting all customer interactions accurately and thoroughly


• Resolving customer issues in a timely manner and ensuring customer satisfaction


• Updating customer accounts with relevant information


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  Requirements:

  
  


• Minimum 1-2 years of experience in an International voice customer service role


• Exceptional communication and interpersonal skills


• Ability to work in a fast-paced environment


• Strong problem-solving and decision-making abilities


• Ability to work independently and in a team environment