Job Summary

We are looking for an experienced Team Lead – P2P Quality to oversee quality assurance operations within the Procure-to-Pay (P2P) process. The ideal candidate will drive process excellence, ensure compliance with quality standards, monitor team performance and identify opportunities for continuous improvement.

ROLE

Strong understanding of end to end cycle of Accounts Payables (Invoice Processing, Helpdesk, Payments, Vendor Master and T&E

Lead end-to-end Quality Control operations

Ensure adherence to CTQs (Critical to Quality parameters), SOPs, policies, and compliance requirements.

Review audit findings, identify quality gaps, and recommend corrective actions.

Adherence of daily audits are being performed and reported out to internal and external stakeholders

Prepare RCAs, 5Whys for the errors with strong preventive action 

Ensure all teams deliverables are completed in due time and compliant to relevant standards and policies and reported accurately

Ensure compliance to all SLA and KPI targets

Identify process gaps and improvement opportunities

Handle internal reporting, adherence to SLAs

Exceed daily / weekly / monthly targets on Teams TAT and Accuracy

Addon Requirements

Demonstrated proactive, positive conflict resolution skills.

Excellent analytical and problem-solving skills

Excellent communicator at all levels

Intellectual curiosity, appetite to do things better and proactive nature.

GOOD TO HAVE

B.Com, M.Com /Post Graduate degree in Finance or Accounting

0-7 years of professional experience in Accounts Payables

Good understanding of Finance and accounting processes.

Knowledge of various ERPs’- SAP, MS Office, Advanced Excel