Designation: Senior Associate

Experience: 2-3 years

Salary Range: RM 3,000 - RM 6,000

Education: Graduate from any discipline

Location: Kuala Lumpur, Malaysia

We are currently hiring dynamic individuals for the position of Senior Associate with a focus on Bordereaux Management. This is an excellent opportunity for individuals with 2-3 years of experience in the insurance industry, particularly those with a background in Claims processing.

Responsibilities:

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  Bordereaux Management:

  
  
  
  
  
  • Demonstrate a basic understanding of Bordereaux management, covering Claims, Premium, Written, and Risk.
  
  
  
  


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  Performance Targets:

  
  
  
  
  
  • Manage daily volumes with a focused approach to achieving process Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) on a monthly basis.
  
  
  
  


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  Experience Level:

  
  
  
  
  
  • Associate: 0-1 years of experience in the insurance industry, with a minimum of 1 year of relevant Claims processing experience.
  
  
  • Senior Associate: 2-3 years of overall insurance experience, with at least 1 year of relevant Claims processing experience.
  
  
  
  


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  Communication Skills:

  
  
  
  
  
  • Possess good verbal and written English and Mandarin communication skills.
  
  
  
  


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  Customer Service and Problem-Solving:

  
  
  
  
  
  • Exhibit a customer service-oriented mindset with a proactive approach to problem-solving.
  
  
  
  


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  Attention to Detail:

  
  
  
  
  
  • Display meticulous attention to detail in managing Bordereaux.
  
  
  
  


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  Teamwork:

  
  
  
  
  
  • Collaborate effectively within a team environment to ensure seamless operations.
  
  
  
  


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  Adaptability:

  
  
  
  
  
  • Ability to handle pressure and adapt to changes in a dynamic work environment.
  
  
  
  

Qualifications:

• Graduate from any discipline.

Compensation:

• Competitive salary ranging from RM 3,000 - RM 6,000.