Location: Cyberjaya, Malaysia 

Salary range: RM 8k to 10k basic (depending upon CS experience) + RM 500 transportation allowance + Shift allowance

Work mode: Full time office mode

Working days/hours: Rotational shift (Morning and afternoon) (Shift allowance applicable for afternoon shift)

Shifts: 8AM-17PM/9AM-18PM/13PM-22PM/15PM-24AM MYT

Language proficiency required: Japanese

Prior Experience in Ecommerce preferred

Position Summary: 

Handle live contacts of customers and provide appropriate solution to their queries 

Key Highlights of the Requirement:

Language Requirement: Native Japanese speakers or JLPT N1 certified candidates (JLPT N2 will not be acceptable)

Global sourcing is open — candidates can be based anywhere in the world

Visa support will be provided for eligible candidates

Education: 

High School Graduate: Requires at least 7~8 years of working experience.

Vocational College Graduate: Requires at least 4~5 years of working experience.

University Graduate/ To be Graduated in 2026: No working experience will be acceptable.