Customer Service Specialist Jobs in Petaling Jaya

JOB RESPONSIBILITIES

·      Assist customers with their challenges and needs

·      Respond to customers inquiries promptly and effectively

·      Escalating customer concerns to relevant departments for resolution

SKILLS and REQUIREMENTS

·      Customer service orientation, with a focus on providing excellent service

·      Experience in a Customer Service Centre is an added advantage

·      Ability to multitask and thrive in a fast-paced environment

·      Strong problem-solving aptitude

·      Attention to detail and committed to delivering high-quality work

·      Knowledge of fundamental internet concepts and candidates with IT Background are encouraged to apply

·      Candidates fluent in English and Mandarin are preferred as the role involves interacting with English and Mandarin speaking clients and suppliers

BENEFITS

Confirmed employees shall be entitled to the following:

·      EPF/SOSCO Contributed by employer once you start working

·      Group Medical Insurance

·      Medical Entitlement (Pre-set Amount)

·      Dental Entitlement (Pre-set Amount)

·      Optical Entitlement (Pre-set Amount)

·      Travelling Allowance (Pre-set Amount)

·      Meal Allowance (Pre-set Amount)

·      Apple Products (Company Phone and Laptop)

·      Annual Leaves

·      Monthly Birthday Party

·      We offer attractive salary that commensurate with work experience

·      We provide opportunities for career advancement within the company

·      Office location is next to 1Utama MRT station