**Job Opportunity: Customer Service Representative (Mandarin Speaker)**

**Location:** George Town, Penang, Pulau Pinang

**Salary Range:** RM 2,800 - RM 3,300

**Shift:** Rotational Shift

**Qualifications:**

- Bachelor’s Degree or Diploma in any discipline.

- B2 level English Language proficiency.

- 6 months+ customer support experience.

- Fresh graduates welcome (English, Mass Communication, or related fields).

- Fluent in Mandarin.

**Interpersonal Skills:**

- Customer-oriented with a focus on results.

- Active listening and query handling skills.

- Positive attitude, willingness to learn, and adaptability.

- Emotional intelligence in dealing with stressed customers.

- Good reasoning and analytical skills.

**Technical Skills:**

- ⌨️ Minimum typing speed: 40wpm, 90% accuracy.

- Proficient in Microsoft Windows and Office.

**How to Apply:**

Send your application to daniel.mwai@gratitudeindia.com. Immediate joiners are encouraged.

Join our team if you're passionate about communication, customer satisfaction, and thrive in a fast-paced environment. Your Mandarin proficiency and customer service skills will make a significant impact! Apply now!