Job Title : Customer Service Executive (E-Hailing Project SG & MYR Markets)

Qualification: Completed with SPM, UEC, ICGSE certificate  

Language: Bahasa & English for MY market & Only English speakers for SG Market

Salary - 1900 MYR Basic plus 700 MYR Allowance for Bahasa speakers & 2100 MYR Basic plus 700 Allowance for English Speakers 

DOJ: 4th & 18th Sep

Location - Johor Bahru.

Job Description: 

 -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA. 

-Proficiency in English Communication (Speak, Read, Write)                                                                     

 -Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products. 

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA. 

Working days- 5.5 / 6

Shuttle service provided- Yes

Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25  

Working Shift  - 24 Hours

(Compulsory working on Public Holidays and Weekends) 

Interview mode- Walk in & virtual Interviews for outstation cdds