Description / Requirements

Role: Customer Service Executive (Cantonese + Chinese + English Speaker)

Project: Data Centre (Networking)

Location: Johor Bahru

Contract Period: 12 months

Working Days: 5 days

Working Shift: Rotational Shift - 24 Hours (Compulsory working on Public Holidays and Weekends)

Language Proficiency: Chinese , Cantonese & English

Qualification: 18 years old, completed with SPM, UEC, SKM 3, SVM 3 and IGCSE certificates.

Salary Package:

• Basic Salary (RM): 3,400.00

• Night Shift Allowance: 300

• Key Performance Indicator (KPI): 400

Public Holiday Rate: Yes

Overtime: *If Require

Training Provided: Yes

Shuttle Services Provided : Yes

Job Descriptions:

• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company’s products

• Exceeding customer expectation in terms of customer service & accurate information.

• Working in a team to achieve the required KPI elements and SLA.