Customer Service Executive

Qualification: Completed with SPM, UEC, ICGSE certificate

Language: Bahasa Melayu, English

Job Description:

-Proficiency in English Communication(Speak, Read, Write)

-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company’s products - Proficiency in English Communication( Speak, Read, Write

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA.

-No client’s Rider/Driver Account (Ensure candidate declared

Training Period : 1 month

Basic Salary (RM)

Bahasa Melayu+English: 1,900.00

English speaker: 2,100

Key Performance Indicator (KPI)- 400

Night Shift Allowance- 300

Overtime- If require

Working days- 6

Shuttle service provided- Yes

Typing Score-Typing Speed 25, Accuracy 100%, Net Speed 25

Working Shift - 24 Hours

(Compulsory working on Public Holidays and Weekends)

Interview mode- Walk in