Job Title: Customer Service Executive (E-Hailing & Delivery Project Malaysia Market)


Working Shift: 24 Hours Rotational (Compulsory working on Public Holidays and Weekends)

Salary: 1900 MYR Basic + Allowance 700 MYR

Working days: 6

Shuttle service provided: Yes

Typing Score: Typing Speed 25, Accuracy 100%, Net Speed 25

Location: Johor Bahru


Qualifications:

Education: Completed with SPM, UEC, and ICGSE certificates

Language: Bahasa & English (Read, Write & Speak)



Job Description:

-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other issues raised related to the company's products

-Exceeding customer expectations in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA.



Interview mode: Walk-in / Online