Position: Customer Service Executive

Qualification: Completed with SPM, UEC, ICGSE certificate  

Language: Bahasa Melayu, English 

Job Description:

-Proficiency in English Communication(Speak, Read, Write)      

-Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedback and other raising issue related to the company's products - Proficiency in English Communication( Speak, Read, Write  

-Exceeding customer expectation in terms of customer service & accurate information. 

-Working in a team to achieve the required KPI elements and SLA.

-No client's Rider/Driver Account

Training Period : 1 month 

Basic Salary (RM) 

Bahasa Melayu + English: 1,900.00 

English speaker: 2,100

Key Performance Indicator (KPI)- 400

Night Shift Allowance- 300

Overtime: If required

Working days: 6

Shuttle service provided: Yes

Typing Score: Typing Speed 25, Accuracy 100%, Net Speed 25  

Working Shift  - 24 Hours

(Compulsory working on Public Holidays and Weekends) 

Interview mode- Walk in