**Job Opportunity: Content Moderator (Mandarin)**

**Qualifications:**

- Graduate / Undergraduate / SPM

- Age: 18+ years

- Proficient in Mandarin

**Experience:**

- Fresh graduates or SPM with 1 year of customer service or content review-related experience

- Call center or content moderation experience

**Special Training:**

- NA (Non-Applicable)

**Knowledge:**

- Experience or knowledge in social media

**Skills & Abilities:**

- Excellent written and verbal communication skills in English

- Strong problem-solving skills, multitasking capabilities, and resilience

- Flexibility and ability to handle high volumes during promotions and peak seasons

- Teamwork orientation

**Interview Rounds:**

1. Screening as per the profile document

2. Competency-Based Interview (CBI) – Recruiter Interview and Screening

3. Language Verification / Operations Round of Interview

**Background Verification:**

- Standard company Background Verification

  - World Compliance Checks/Global Sanction

  - Criminality Check

  - Global Sanctions

**Compensation:**

- Salary: RM 2800 - RM 3300

- Night Shift Allowance: RM 30/Day

- KPI Incentives: RM 200 to RM 500

**Location:** Bayan Lepas, Penang, Malaysia

**Start Date:** Immediate Joiner

**How to Apply:**

If you are a Mandarin speaker who meets the above JD and is ready to join immediately, apply by sending your resume to [daniel.mwai@gratitudeindia.com](mailto:daniel.mwai@gratitudeindia.com).

*Become a part of our team as a Content Moderator in Bayan Lepas, Penang. Apply now and contribute to maintaining a positive online environment!*