Description / Requirements

Qualification Graduate / Undergraduate / SPM

Age 18+years

Mandarin

Experience Fresh graduates or

SPM with 1 year customer service or content review related experience

Call center or

Content moderation

Special Training (if Any) NA (Non-Applicable)

Knowledge Experience or knowledge

in social media

Skills & Ability

▪ Excellent written and verbal communication skills in English

▪ Strong problem-solving skills and demonstrated multitask capabilities and

ambiguity

▪ Flexible

▪ Ability to handle high volumes during promotions and peak seasons

▪ Teamwork

▪ Resilience

Interview Rounds

▪ Screening as per the profile doc

▪ Competency Based Interview (CBI) – Recruiter Interview and Screening

▪ Language Verification / Operations Round of Interview

Background Verification

▪ Standard Teleperformance BGV

World Compliance Checks/ Global Sanction

• Criminality Check


• Global Sanctions

Salary: RM 2800 - RM 3300

Night Shift Allowance : 30RM/Day

KPI : 200RM to 500 RM

Site: Bayan Lepas, Penang

Start Date: Immediate Joiner