Business Development Representative - English*

Job Title: Business Development Representative (BDR)

Project: Tech - B2B Sales & CS

Language: English 

Salary: RM 6,500 + 12% Incentive

Base Location: Kuala Lumpur

Operation/Working days: Monday to Friday (5 days/week)

Operation/Working hours: 9AM to 6PM (9 hours/day including an hour meal time)

Selection process: Recruiter interview > Ops interview > Client interview > Offer 

Employment type & benefits: Permanent employment & benefits refer to attachment, BDR will follow the standard package.

*BDR Job Description*

As a Business Development representative, you will be responsible for identifying robust sales 

opportunities, profiling prospective customers, discovering their needs and driving new 

business through various outbound and inbound campaigns focused on one of the 

Multinational Corporation and Technology Client.

You will help businesses work better together, move fast and innovate. As a member of the 

Business Development team, you will be the first point of contact for hundreds of businesses, 

proactively engaging them to build enthusiasm while identifying and qualifying their business 

needs to propose adequate solutions and send them on the most appropriate Sales path.

You will work towards individual targets, but will also be part of a larger sales team with a focus 

to grow our customer base across APAC. You will be in a phone-based environment, where you 

will interact with customers primarily via outbound calls.

*Responsibilities:*

● Hit quarterly Key Performance Metrics, and hit a target level of activity daily and weekly

● Manage a portfolio of assigned accounts to identify high potential prospects, both new 

business and upsell

● Execute outbound prospecting to source, contact, and engage prospective customers

● Educate customers on what we have to offer

● Execute daily outbound phone calls and emails (mostly cold calling), contact C-level 

decision makers, build quick rapport and assess needs.

● Understand prospects' pain points, gather technical requirements, correlate business 

needs to available Cloud system solutions (solution-selling) and build value for next 

steps in the sales process

● Update and maintain prospect and customer data in Salesforce.com (CRM database). 

Manage leads, contacts, accounts, opportunities and activities in Salesforce.com

● Work towards team and individual goals for key performance indicators like 

productivity, conversion rates, opportunities and pipeline.

*Requirements:*

● BA/BS degree, technical degree desired

● Native level of English.

● *Min. 2 years B2B Sales or Business development experience in outbound sales in the IT industry*

● Some understanding of cloud computing concepts, in particular Cloud Platform

● Ability to connect business needs with adequate solutions, strong business acumen

● Strong interpersonal skills, team player and a high level of integrity and professionalism

● Comfortable working against an assigned quota in a phone based environment

● Thrive in a fast-paced, high-growth, rapidly changing environment

● Knowledge of CRM systems, ideally Salesforce

● Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team

● Organized and has pipeline management, time management skills and prioritization skills

● IT skills: essential computer skills to navigate efficiently a computer based job Desirable

● Cloud certification 

● *B2B sales experience within Cloud platform*

● Goal oriented, self-motivated individual who is proactive, confident competitive and tenacious

● Understanding of local market and local business environment