● Ability to discover & understand customer’s financial needs/pain points.

● Add value by providing solutions to meet customer needs.

● Build strong relationships & trust with customers by assisting with on-boarding

and unlocking the full value of QuickBooks.

● Create and follow a structured sales week approach to drive high levels of call

activity and productive conversations with customers.

● Proactively contacts customers to help customers understand the value they will

derive from the solution

● Possesses negotiation skills to profitably direct and manage the customer

relationship.

● In-depth technical knowledge of QuickBooks.

● Ability to work with customers to identify and resolve issues quickly and ensures

organization addresses issues root cause.

● Identifies and considers innovative approaches to situations or problems

● Ability to flex from one priority to another.

● Provides feedback to Intuit on best practices and lessons learned from other

customers, key product/solution pricing, delivery and service issues and

considerations.

● Listens to and provides feedback and uses to enhance own communication

effectiveness

● Being able to articulate important messages & make sure they are clearly

understood

● Demonstrates effective presentation skills

● Actively works at developing proficiency in selling skills and tools

● Anticipates possible objections and proactively prepares responses to counter

them.

● Continues to learn methods for resolving issues and moving forward during any

part of the sales cycle

● Utilizes in-depth knowledge of a variety of sales tools, techniques and

methodologies

● Proficient in all aspects of sales cycle, from prospecting to closing

● Identifies relevant sales plans and territory assignments

● Consistently viewed as a positive role model in driving the sales process to

consistently exceed expectations

● Ability to predict probability of a sale at each and all phases of the sales cycle

with high degree of accuracy

● Anticipates possible objections and proactively prepares effective responses to

counter

● Inspired to deliver best they can be results through adverse situations

● Demonstrate a track record of forecasting accuracy and teaches other.

● Experience meeting or exceeding phone sales targets - ideally in a tech, media,

software or financial services industries. We’d also love to hear from accountants

or those who have studied accountancy with a passion for sales!

● Phenomenal interpersonal skills, plus self-motivation, tenacity and a ‘can do’

attitude

● Experience handling a high-volume workload

● Proficiency in multiple asian languages will be preferred

fluent in mandarin and English