Gratitude India

Customer Service Executive ( Mandarin + English) E- Hailing

0 - 1 year(s)

Malaysia - Johor

Job Description

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Role: Any Other

Timings: Rotational Shifts (Permanent)

Industry: Other

Work Mode: Work from office

Functional Area: Any Other

Key Skills:

Customer Service
mandarin + english speaker

Job Description:

-Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products

-Exceeding customer expectation in terms of customer service & accurate information.

-Working in a team to achieve the required KPI elements and SLA.

-Proficient in computer typing skills

-Ability to handle multiple tasks in a fast-paced environment.

-Good computer literacy

Qualification: 18 years old, completed with SPM, UEC, and IGCSE certificates.

Note: Gratitude doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@gratitudeindia.com.

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Marge Torres

Recruiter - Gratitude India

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Johor ,

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