Role/Skill: Employee Data Governance Specialist (SME)

Location: Mumbai
Experience: 4–8 Years
Band: BPO 3
Salary: Up to ₹9 LPA

Job Description

TCS is looking for an experienced Employee Data Governance (EDG) Specialist to provide Human Resources support services for onshore employees with a strong focus on effectiveness, efficiency, and customer service. The role involves handling HR transactions, employee data management, Workday activities, ServiceNow cases, and reporting functions.

Key Responsibilities

• Perform administrative, transactional, and employee records management activities.

• Process HR workflows and ServiceNow cases efficiently.

• Manage Workday reports and ensure employee data accuracy and hygiene.

• Handle Hire-to-Retire HR transactions, including:

  • Employee Data Management (EDM)

  • HR Administration

  • Employee Lifecycle Events

• Process promotions, personal data changes, transfers, compensation changes, cost center changes, and separations in Workday.

• Manage Workday Inbox and filters effectively.

• Support Workday sandbox testing activities.

• Prepare and publish weekly and monthly reports.

• Coach and support team members when required.

• Deliver training sessions and support pilot transitions.

Required Skills & Experience

• 4–8 years of experience in HR Operations, preferably supporting US and Europe HRO verticals.

• Expert-level knowledge of Workday and ServiceNow.

• Experience in Hire-to-Retire HR processes and employee data management.

• Strong understanding of employee lifecycle transactions.

• Experience in Workday reporting and data validation activities.

• Excellent communication, problem-solving, and organizational skills.

• Ability to work independently, maintain confidentiality, and manage multiple priorities.

Education

• Bachelor's Degree in any discipline.

• Basic knowledge of MS Office applications.

Working Conditions

• Flexible to work in 24x7 shifts.

• Work From Office (No Work From Home).

• Willingness to work extended hours when required to meet business deadlines.

Important Notes

• Ex-TCS employees are not eligible to apply.

• PAN Card and Date of Birth are mandatory for profile creation.

• Candidates must be comfortable working from the Mumbai office.

Questionnaire Link

Please fill out the questionnaire using the link shared below:

https://myglit.com/lateral/cref/63b7d60ce2

Note: Filling out this form is mandatory for further processing of your application. Profiles will be considered only after successful submission of the questionnaire.